Return Policy


Columbia Care is committed to customer satisfaction and rigorously tests our products to ensure safety and purity. All products are carefully packaged and inspected prior to shipment. We strive to satisfy every customer every time, but in the event that you need to return a product, our team will be happy to assist you.


Products purchased from our online CBD store may be returned within 60 days of purchase. To qualify for a refund, products must be returned to the address provided. Refunds do not include shipping costs and are refunded to the original method of payment used for the purchase. 


If you wish to return a product, please contact customer support at 1-800-646-6072 or email Thank you.